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Document360 is a Knowledge Base software that helps tech companies worldwide manage and publish helpful content for their products. A few months ago, the team approached us with an idea to build an integration between our systems to simplify the localization workflows for the Document360 customers.
Read on to find out how Document360 became among the first Crowdin Apps creators and now allow customers to translate the helpful content with much less effort.
Whether you’re a global business or have the ambition to become one, you need to find a way to help customers in their native language. A multiple language help center can become a valuable resource for self-service. Your clients will be able to find the necessary answers before they even contact your customer success team. And more, a multilanguage help center can power up your support agents and help them provide consistent personal assistance.
Integrate your Zendesk Help Center with Crowdin to seamlessly translate your helpful content. Turn it into a valuable source of knowledge for both – your global customers and your team.
Integrate Wix Answers with Crowdin to manage multilingual content of your Knowledge Base and build products with smooth customer experience. Crowdin connects with Wix Answers so you could localize your help center faster and keep translations consistent across languages. Synchronize texts between the two systems to make your clients’ lives easier with the helpful content in the languages they understand.